CHC43015 – Certificate IV in Ageing Support 

Rolling intake – Join now!

This program is suited to new entrants to the industry who require a broad orientation to the industry, as well as existing employees within the Aged Care Sector.

Check funding eligibility Apply now
Check eligibility Apply now
Key information
Course code: CHC43015
  • Online & In-person (Melbourne & Adelaide)
  • A minimum of 6 months
  • Government funding (if eligible)
  • Payment plans provided
  • No relevant experience necessary
  • Day or night classes
  • 120 hours work placement included
On this page

Overview

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments.

Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

Our Certificate IV in Ageing Support course is suitable for those seeking to work in, working in, or who have studied in the Aged Care sector; as well as people with care or community service experience looking to advance their skills. This qualification addresses work primarily in residential facilities, or homes within defined organisation guidelines and service plans.

During the course you will learn to carry out activities related to maintaining an individual’s well being through personal care and other activities of good living. You will also learn to provide services to individuals with complex needs, and work with groups of older people.

Study pathways

This program offers pathways into CHC52015 Diploma in Community Services

Current & Previous Students have also enrolled into the following to broaden employment opportunities: CHC43115 Certificate IV in Disability or CHC43415 Certificate IV in Leisure and Health

Program objectives

At InterCare Training we want to ensure that you have a fun and enjoyable learning experience, it is because of this that we offer a range of flexible training delivery and assessment models to meet each individuals needs.

Program Objectives:

  • Develop foundation knowledge and understanding to work effectively with older people.
  • Develop skills in the day-to-day, hands-on support and care of clients when working of an aged care facility
  • Carry out activities to maintain personal care and other activities of living for people in an aged care setting
  • Carry out activities related to an individualised plan
  • Work effectively with co-workers and report directly to a supervisor.
  • Develop cultural awareness and respectful practices

Why study in the Community Services industry

View transcript

InterCare video transcript: Why Study in the Community Services Industry

G: I went to work in the Service Industry because I care about people.

D: I chose this course as I wanted to help the community.

S: The most that I was hoping to achieve out of being in the Community Services area was certainly to give back to the community.

G: I come from IT background and that’s dealing mainly with machines and it’s getting closer to people.

D: I actually have a background in retail but I wanted to change my career. This was the best time for me to do it as the kids have got an older

S: I was in Sales and Marketing and Customer Service for the last 35 years. And back in January, I was laid off my job.

DN: They’ve got to that situation.  Where, “What am I going to do?”  “I’ve been doing this for 30 years. What am I going to do now?”  All we can do is give them the options, give them me explanations that they made, give them the reassurance.  And then the decision is up to them. But I tell them.  They’ve got to have the passion for the industry.

JS: If I’m going to put my mother or my dad into care. If you are going to look after my parents but you don’t have emotionally, you don’t feel anything.  There’s no point.

DN: If I train you, would I like you looking after somebody I love?  And that’s always a good indication to me.

D: I’m happy now. I can go out and get the career that I’ve always wanted. To help people and help the community. Inter Care makes the transition such a breeze. It’s amazing.

S: For anyone that’s contemplating studying I certainly would say, go for it. You have the best support and the advice that I would give is certainly just give it a go. You won’t be disappointed.

Potential future job roles

This course prepares you to work in job roles such as:

• Accommodation Support Worker • Community Support Worker
• Assistant in Nursing • Home Care Assistant
• Care Assistant • Personal Care Assistant
• Care Service Employees • Personal Care Giver
• Care Workers • Personal Care Worker
• Community Care Worker • Residential Care Worker
• Community Hours Worker • Support Worker

Course requirements

There are no pre-requisite qualifications for entry into this qualification, InterCare Training will ensure Pre Training Review processes are in place to promote suitable and appropriate course enrolments and to protect prospective students prior to enrolling into this training product from being disadvantaged by the inability to meet the AQF level required.

A national Police clearance is required before the placement component can be undertaken.

Evidence of some vaccinations is also a requirement including but not limited to influenza (flu) vaccination, COVID vaccination prior to the placement component.

Current clear Police Check required
This can be organised via the InterCare/NCC Police check Service.
InterCare – National Crime Check Service
Minimum age requirement
Must be older than 18 years to enrol (note: Police Checks are unable to be requested for individuals aged lower than 16 years)
80% of graduates report gaining a job in the industry after InterCare Training.

Course units

Your Certificate IV in Ageing Support will include the below:

  • Total number of units = 18
  • 15 core units
  • 3 elective units
CHCADV001 Facilitate the interest and right of clients
CHCAGE001 Facilitate the empowerment of older people
CHCAGE002 Implement falls prevention strategies
CHCAGE003 Coordinate services for older people
CHCAGE004 Implement interventions with older people at risk
CHCAGE005 Provide support to people living with dementia
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS011 Meet personal support needs
CHCCCS023 Support independence and wellbeing
CHCCCS025 Support relationships with carers and families
CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
CHCPAL001 Deliver care services using a palliative approach
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTAAP001 Recognise healthy body systems
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care

See full packaging requirements for CHC43015 Certificate IV in Ageing Support (training.gov.au/Training/Details/CHC43015)

Pathways to employment

Courses Stages

1. Theory

We have easy to follow course activities and training. You’ll be supported and learn from teachers who care, are industry experts and we offer real hands-on experience during our courses.
  • Core unit theory and essential knowledge component is delivered in the classroom or via zoom (virtual class)
  • The practical skills will be developed through dedicated lab days and practical simulations under supervision over a specified period of time

Assesement

  • Demonstration of knowledge through written answers and projects
  • Demonstration of workplace skills and knowledge through practical placement based around workplace activities

2. Work placement

We arrange placement for you
120 hours: 7am to 3pm
Typically 3 week period
  • The practical skills will be developed on the job during the placement component in an Aged Care facility under supervision over a specified period of time
  • Assessment of practical skills will be assessed on during the placement component

3. Support & post-placement review

Our Students have high employment outcomes post training!

InterCare Alumni automatically access the benefits of our InterCare Staffing and Employment services and become priority candidates for roles being recruited for.

nurse-training

Want to learn more or ready to take the next steps?

Why not complete our simple eligibility checker and get an instant insight into your funding eligibility or contact us to enrol online today!
Apply now Or Check my eligibility

CHC43415 Certificate IV in Leisure and Health

CHC43415
Apply now Check eligibility
Apply now Check eligibility
Rolling intake – Join now!

This program is suited to:

New entrants to the industry who require a broad orientation to the industry, as well as existing employees within the Aged Care, Disability and/or Home and Community Care sectors wishing to gain further knowledge and/or advance career prospects.

Key information
  • Online & In-person (Brisbane, Melbourne, Adelaide or Sydney)
  • Minimum Course Duration: 6 months
  • Government funded course (if eligible)
  • Contact our Team to discuss your individual pricing
  • Use our Eligibility Checker to see if you can access funding
  • Payment Plans provided
  • No relevant experience necessary
  • Get experience within the workplace
  • Flexible delivery options – Day or Night classes
  • Work Placement included (120 hours) + we arrange this for you!
  • Industry approved training materials
  • Support to find employment
On this page

Overview

This qualification reflects the role of workers participating in the design, implementation and evaluation of leisure, health activities and programs for clients in one or more sector areas.

Workers may be in residential facilities and/or in community agencies and day centres, completing specialised tasks and functions in relation to leisure and health. While workers are responsible for their own outputs, work is carried out under direct or indirect supervision within defined organisation guidelines.

The Certificate IV in Leisure and Health allows you to assess the human behaviour of those requiring support and implement leisure activities or programs to support their everyday lives. These programs focus on initiatives that are beyond clinical care and aim to be interactive, recreational and health related activities.

Are you ready to begin a meaningful career and care for others in need? With Government funding now available for study (subject to eligibility); there has never been a better time!

Study pathways

This program offers pathways into CHC52015 Diploma in Community Services

Current & Previous Students have also enrolled into the following to broaden employment opportunities: CHC43015 Certificate IV in Ageing Support or CHC43115 Certificate IV in Disability

Program objectives

At InterCare Training we want to ensure that you have a fun and enjoyable learning experience, it is because of this that we offer a range of flexible training delivery and assessment models to meet each individuals needs.

Program Objectives:

  • Develop foundation knowledge and understanding to work effectively and confidently in the leisure and health industry.
  • Develop skills, knowledge and experience to assist with the design, implementation and evaluation of leisure and health programs.
  • Develop skills to enhance the well-being of people with a variety of needs.
  • Develop skills to continuously improve the work environment, for the benefit of clients, co-workers, organisation and self.
  • Develop cultural awareness and respectful practices

Why study in the Community Services industry

View transcript

InterCare video transcript: Why Study in the Community Services Industry

G: I went to work in the Service Industry because I care about people.

D: I chose this course as I wanted to help the community.

S: The most that I was hoping to achieve out of being in the Community Services area was certainly to give back to the community.

G: I come from IT background and that’s dealing mainly with machines and it’s getting closer to people.

D: I actually have a background in retail but I wanted to change my career. This was the best time for me to do it as the kids have got an older

S: I was in Sales and Marketing and Customer Service for the last 35 years. And back in January, I was laid off my job.

DN: They’ve got to that situation.  Where, “What am I going to do?”  “I’ve been doing this for 30 years. What am I going to do now?”  All we can do is give them the options, give them me explanations that they made, give them the reassurance.  And then the decision is up to them. But I tell them.  They’ve got to have the passion for the industry.

JS: If I’m going to put my mother or my dad into care. If you are going to look after my parents but you don’t have emotionally, you don’t feel anything.  There’s no point.

DN: If I train you, would I like you looking after somebody I love?  And that’s always a good indication to me.

D: I’m happy now. I can go out and get the career that I’ve always wanted. To help people and help the community. Inter Care makes the transition such a breeze. It’s amazing.

S: For anyone that’s contemplating studying I certainly would say, go for it. You have the best support and the advice that I would give is certainly just give it a go. You won’t be disappointed.

Potential future job roles

This course prepares you to work in job roles such as:

• Activities Officer • Community Leisure Officer
• Disability Officer – Day Support • Diversional Therapy Assistant
• Leisure Officer • Recreational Activities Officer

Course requirements

There are no pre-requisite qualifications for entry into this qualification, InterCare Training will ensure Pre Training Review processes are in place to promote suitable and appropriate course enrolments and to protect prospective students prior to enrolling into this training product from being disadvantaged by the inability to meet the AQF level required.

A national Police clearance is required before the placement component can be undertaken.

A national Working with Children Check is required before the placement component can be undertaken – if undertaken in the Disability sector

A national NDIS Worker Screening Check is required before the placement component can be undertaken – if undertaken in the Disability sector

Evidence of some vaccinations is also a requirement including but not limited to influenza (flu) vaccination, COVID vaccination prior to the placement component.

Current clear Police Check required
This can be organised via the InterCare/NCC Police check Service.
InterCare – National Crime Check Service
Working With Children’s (WWC) Check required
This can be organised via your State based authority responsible for issuing and providing the Working with Children check Service.
VIC
QLD
SA
NSW
NDIS Worker Screening Check
This can be organised via your State based authority responsible for issuing and providing the NDIS Worker Screening check Service.
VIC
QLD
SA
NSW
Minimum age requirement
Must be older than 18 years to enrol (note: Police Checks are unable to be requested for individuals aged lower than 16 years)
80% of graduates report gaining a job in the industry after InterCare Training.

Course units

Your CHC43415 Certificate IV in Leisure and Health will include the below:

  • Total number of units = 17
  • 10 core units
  • 7 elective units
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with Dementia
CHCCCS015 Provide individualised support
CHCCOM002 Use communication to build relationships
CHCDIS002 Follow established person-centred behaviour supports
CHCDIS004 Communicate using augmentative and alternative communication strategies
CHCDIS007 Facilitate the empowerment of people with disability
CHCDIV001 Work with diverse people
CHCLAH001 Work effectively in the leisure and health industries
CHCLAH002 Contribute to leisure and health programming
CHCLAH003 Participate in the planning, implementation and monitoring of individual leisure an health programs
CHCLAH004 Participate in planning leisure and health programs for clients with complex needs
CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming
CHCPRP003 Reflect on and improve own professional practice
HLTAAP002 Confirm physical health status
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care

See full packaging requirements for CHC43415 Certificate IV in Leisure and Health (https://training.gov.au/Training/Details/CHC43415)

 

Pathways to employment

Courses Stages

1. Theory

We have easy to follow course activities and training. You’ll be supported and learn from teachers who care, are industry experts and we offer real hands-on experience during our courses.
  • Core unit theory and essential knowledge component is delivered in the classroom or via zoom (virtual class)
  • The practical skills will be developed through dedicated lab days and practical simulations under supervision over a specified period of time

Assesement

  • Demonstration of knowledge through written answers and projects
  • Demonstration of workplace skills and knowledge through practical placement based around workplace activities

2. Work placement

We arrange placement for you
120 hours: 7am to 3pm
Typically 3 week period
  • The practical skills will be developed on the job during the placement component with an Aged Care or Disability Provider under supervision over a specified period of time
  • Assessment of practical skills will be assessed on during the placement component

3. Support & post-placement review

Our Students have high employment outcomes post training!

InterCare Alumni automatically access the benefits of our InterCare Staffing and Employment services and become priority candidates for roles being recruited for.

nurse-training

Want to learn more or ready to take the next steps?

Why not complete our simple eligibility checker and get an instant insight into your funding eligibility or contact us to enrol online today!
Apply now Or Check my eligibility

CHC33021 Certificate III in Individual Support (Ageing and Disability)

Many intakes every month

This program is suited to new entrants to the industry who require a broad orientation to the industry, as well as existing employees within the Aged Care Sector.

Check funding eligibility Apply now
Check eligibility Apply now
Key information
Course code: CHC33021 Certificate III in Individual Support (previously CHC33015)
  • Online & in-person (Brisbane, Melbourne, Adelaide or Sydney)
  • Course duration 6-12 months
  • Government funding (if eligible)
  • Payment plans available
  • No relevant experience necessary
  • Day or night classes
  • 120 hours work placement included
  • Support to find employment
  • Domestic students only
On this page

Course Overview

This qualification reflects the role of individuals in community and residential settings, offering person-centred support to those who may require assistance due to ageing, disability, or other circumstances.

By completing the nationally accredited CHC33021 Certificate III in Individual Support, you’ll be equipped to embark on a meaningful career, whether as a personal carer in a residential care home, community setting, or as a support worker in the disability sector. The course ensures a foundational understanding of the principles behind person-centred care, coupled with a minimum of 120 hours of hands-on industry experience (work placement), managed by Intercare. With Government funding now available for study (subject to eligibility), it’s an opportune time to join this growing sector.

Why Study at Intercare Training?

  • Flexible Study: With Intercare you can tailor your studies to suit you with our online, instructor-support curriculum
  • Expert Trainers: Learn from industry experienced and passionate trainers to support and guide you
  • Work Placement: Intercare has strong ties with leading healthcare facilities, ensuring students have access to top-tier work placements. As a part of this course you will gain 120 hours of real-world experience through work placement with renowned industry experts in the field.
  • Payment Plans: InterCare Training understands that sometimes you need flexibility in your ability to pay for the important things in life and there’s nothing more important than your education. Through our partner Debit Success you can access a range of payment plans to make your education accessible, affordable and flexible

Program Outcomes

At InterCare Training we want to ensure that you have a fun and enjoyable learning experience, it is because of this that we offer a range of flexible training delivery and assessment models to meet each individual’s needs.

Throughout the program, you’ll acquire in-depth knowledge and skills to offer holistic care to those with a disability and/or seniors, supporting their physical, emotional, and social needs. You’ll also learn how to work as a team by collaborating with your peers and other healthcare professionals.

Upon successful completion of the course, students will be equipped to:

  • Develop foundation knowledge and understanding to work effectively with older people
  • Develop skills in the day-to-day, hands-on support and care of clients when working in an aged care facility
  • Carry out activities to maintain personal care and other activities of living for people in an aged care setting
  • Carry out activities related to an individualised plan
  • Work effectively with co-workers and report directly to a supervisor
  • Develop cultural awareness and respectful practices
  • Provide person-centred support, ensuring dignity and respect
  • Collaborate effectively within a diverse healthcare team
  • Understand and address the physical, emotional, and social needs of clients
  • Stay updated with industry best practices and guidelines

On completion of this course, you will be awarded a CHC33021 Certificate III in Individual Support (Ageing and Disability)

Pathways to Further Study

After successfully completing the CHC33021 Certificate III in Individual Support, students have the opportunity to expand their qualifications and skills by pursuing higher-level courses. Here are potential study pathways:

  • CHC43015 Certificate IV in Ageing Support: Dive deeper into the complexities of elderly care, understanding the challenges of supporting older individuals in various settings.
  • CHC43121 Certificate IV in Disability Support: Enhance your skills in supporting individuals with disabilities, tailoring care plans to unique needs and challenges.
  • CHC43415 Certificate IV in Leisure and Health: Learn about the significance of leisure activities in promoting health and well-being, creating programs that enrich lives.

    • Each of these pathways offers more specialised roles, greater responsibilities, and expanded career opportunities. Whether you’re keen on deepening your expertise in a specific sector or broadening your skills, these qualifications pave the way for professional growth.

Why study in the Community Services industry

View transcript

InterCare video transcript: Why Study in the Community Services Industry

G: I went to work in the Service Industry because I care about people.

D: I chose this course as I wanted to help the community.

S: The most that I was hoping to achieve out of being in the Community Services area was certainly to give back to the community.

G: I come from IT background and that’s dealing mainly with machines and it’s getting closer to people.

D: I actually have a background in retail but I wanted to change my career. This was the best time for me to do it as the kids have got an older

S: I was in Sales and Marketing and Customer Service for the last 35 years. And back in January, I was laid off my job.

DN: They’ve got to that situation.  Where, “What am I going to do?”  “I’ve been doing this for 30 years. What am I going to do now?”  All we can do is give them the options, give them me explanations that they made, give them the reassurance.  And then the decision is up to them. But I tell them.  They’ve got to have the passion for the industry.

JS: If I’m going to put my mother or my dad into care. If you are going to look after my parents but you don’t have emotionally, you don’t feel anything.  There’s no point.

DN: If I train you, would I like you looking after somebody I love?  And that’s always a good indication to me.

D: I’m happy now. I can go out and get the career that I’ve always wanted. To help people and help the community. Inter Care makes the transition such a breeze. It’s amazing.

S: For anyone that’s contemplating studying I certainly would say, go for it. You have the best support and the advice that I would give is certainly just give it a go. You won’t be disappointed.

Potential Future Job Roles

This course prepares you to work in job roles such as:

  • Accommodation Support Worker
  • Community Support Worker
  • Assistant in Nursing
  • Home Care Assistant
  • Care Assistant
  • Personal Care Assistant
  • Care Service Employees
  • Personal Care Giver
  • Care Workers
  • Personal Care Worker
  • Residential Care Worker
  • Community Hours Worker
  • Support Worker

Entry Requirements

There are no pre-requisite qualifications for entry into this qualification. InterCare Training have processes in place to promote suitable and appropriate course enrolments including but not limited to: an invitation to a detailed information session, a Language Literacy and Numeracy (LLN) assessment, and a Pre-Training Review to ensure the best suited course aligned to your needs and wants, is identified before enrolment is finalised.

Evidence of the following is required BEFORE work placement (hands-on industry experience) can be undertaken:

  • National Police Check – A national police check will cost around $52.00
  • National Working with Children Check – The cost of obtaining a Working with Children’s Check varies across different states. For detailed information on the fees applicable in your state, please refer to our course fees page. This can be organised via your State based authority responsible for issuing and providing the Working with Children Check Service.
  • NDIS Worker Check
  • Vaccinations – Evidence of some vaccinations is also a requirement including but not limited to influenza (flu) vaccination, and 3 COVID vaccinations prior to the placement component
Current clear Police Check required
This can be organised via the InterCare/NCC Police check Service.
InterCare – National Crime Check Service
Minimum age requirement
Must be older than 18 years to enrol (note: Police Checks are unable to be requested for individuals aged lower than 16 years)
Resource requirement (BYOD – Bring Your Own Device)
Students will require a computer and internet access as all resources and assessments are online.
80% of graduates report gaining a job in the industry after InterCare Training.

Course Structure

Your CHC33021 Certificate III in Individual Support (Ageing and Disability) will include the below:

  • Total number of units = 15
  • 9 core units
  • 6 elective units
CHCCCS031 – Provide individualised support
CHCCCS038 – Facilitate the empowerment of people receiving support
CHCCCS040 – Support independence and wellbeing
CHCCCS041 – Recognise healthy body systems
CHCCOM005 – Communicate and work in health or community services
CHCDIV001 – Work with diverse people
CHCLEG001 – Work legally and ethically
HLTINF006 – Apply basic principles and practices of infection prevention and control
HLTWHS002 – Follow safe work practices for direct client care
CHCAGE011 – Provide support to people living with dementia
CHCAGE013 – Work effectively in aged care
CHCPAL003 – Deliver care services using a palliative approach
CHCDIS011 – Contribute to ongoing skills development using a strengths-based approach
CHCDIS012 – Support community participation and social inclusion
CHCDIS020 – Work effectively in disability support

See full packaging requirements for CHC33021 Certificate III in Individual Support (Ageing and Disability) (training.gov.au/CHC33021)

Work Placement

Bring your learning to life by applying what you’ve learned in the classroom to real-world settings. Every qualification at Intercare includes a work placement. Our goal is to ensure you’re equipped with practical skills and knowledge that perfectly match industry standards.

Our Work Placement Process:

  1. Student placement will be organised on behalf of the Student by InterCare Training
  2. The Student will be allocated work placement within a 45 minute radius of the course location (public transport is not taken into consideration within this timing)
  3. Student work placement is non-negotiable and must be completed within a 3 week period Monday to Friday. No weekend work is required
  4. We work closely with our industry partners to make student’s work placement as seamless as possible

Students require the following for their work placement

  • Black polo t-shirt or shirt with name badge (supplied by InterCare) – must have a collar
  • Plain black pants or slacks. No denim, cargo pants, leggings or tracksuit pants
  • Black enclosed comfortable footwear. Eg: similar to a school shoe or a nursing shoe – no runners

Current clear Police Check Required
Our industry partners require a clean police check for us to place you for work placement. If you have concerns regarding your police check, please raise this before enrolment so we can advise if this may impact your ability to complete the qualification.

Discover the prerequisites for enrolling in our work placement program.

Pathways to Employment

Courses Stages

1. Theory

We have easy to follow course activities and training. You’ll be supported and learn from teachers who care, are industry experts and we offer real hands-on experience during our courses.
  • Core unit theory and essential knowledge component is delivered in the classroom or via zoom (virtual class)
  • The practical skills will be developed through dedicated lab days and practical simulations under supervision over a specified period of time

Assessement

  • Demonstration of knowledge through written answers and projects
  • Demonstration of workplace skills and knowledge through practical placement based around workplace activities

2. Work placement

We arrange placement for you
120 hours: 7am to 3pm
Typically 3 week period
  • The practical skills will be developed on the job during the placement component in an Aged Care or Disability Care facility under supervision, over a specified period of time as indicated in your schedule
  • Assessment of practical skills will be assessed during the placement component by an Intercare accessor

3. Support & post-placement review

Our Students have high employment outcomes post training!

InterCare Alumni automatically access the benefits of our InterCare Staffing and Employment services and become priority candidates for roles being recruited for.

Government Funding

Explore the process of obtaining government funding in Australia by understanding the eligibility criteria. Meeting these specified standards could result in a significant subsidy of your course fees through government assistance.

How To Apply

  1. Visit our online portal and fill out the application form
  2. Submit the necessary documents, including academic records and identification
  3. Complete the language, literacy and numeracy (LLN) assessment and the pre-training review (PTR)
  4. You will receive an email confirming all enrolment requirements have been met
  5. And, our friendly staff will give you a call to allocate you to a suitable class, within one business day

Some FAQs related to this course.

Want to understand more about funding, fees, class intakes , work placement, employment outcomes or more? Check out or FAQ or contact the Team today!
View all FAQs
I submitted my enrolment form, what happens next?

Once you submit the enrolment form we can process this form usually within the same day or the following day (<24 hours) if the form was submitted after business hours etc. We have a dedicated team that is well resourced and trained in how to review your form content and complete the initial stage for our students promptly.

What usually holds us up in processing these applications is:

  • Incomplete forms – you may not have provided some key information
  • ID Documents – you may not have uploaded your ID to your enrolment form

Please Note: 90% of all delays at the enrolment form stage are from applicants not uploading their ID Documents with the form.

Do you have any Work Placement Tips?

Absolutely!  Check our Work Placement helpful tips page to learn more

Work Placement helpful tips

What should I expect during work placement?
View transcript

InterCare video transcript: What should I expect during work placement?

DN: As a person who’s worked in the industry for so many years, work placement is a vital part of it.

JS: It’s 120 hours of work placement. They have already been taught in class, they got all the information that they need in the class. It’s just to put it in practise.

DN: Sitting in the classroom for 17 weeks, it’s very different, you know, you walk in and you sort of, it can be very overwhelming, it can be very confronting, can really rattle your confidence, you know really because,

it’s not what they expected, and I think it’s such a vital part of it, and all exactly what it’s like.

D: I am so excited about actually just going into placement, and learning so much more.

G: Work placement was done really well, it was very well organised, they were really up to date with knowing what I had to do, I shadowed a few people, and it was very well looked after.

S: All the experience with work placement was fantastic, it was right in the middle of COVID. So I was able to utilise some of my skill sets from,  my leisure and health, and become more like an activities officer, which is what they wanted myself and the other student to do it.

JS: A lot of my students get job on placement, and I’m very proud of them because they will call me and said, okay, just letting you know that I’ve been offered a job. That is my reward.

What should I expect while studying?
View transcript

InterCare video transcript: What should I expect while studying?

G: I’ve done quite a bit of study in my past and other places you’re just a number, but with InterCare they ring you back straight away. It’s like a big family. Everyone knows everyone. And everyone’s just so happy.

D: You don’t really get that everywhere. You don’t get trainers or teachers that are really devoted to students.

JS: Being a mother myself, they are like my children doesn’t matter their age because they trust me and I trust them, so we build this relationship.

S: All of the staff have just been brilliant, outstanding, just so supportive and inspirational. And they’re like a friend at the end. Certainly someone that you can go to and talk to about anything.

DN: They know that I have lived, I’ve walked in their shoes. I’ve lived what it’s like. They can have an experience that they’re not too sure about they need a bit of reassurance, I can actually say, well, look, this is what happened to me. I lived through a similar experience. This is how I dealt with it.

G: They’re very knowledgeable. They’re experienced and they really know their work. And they take a concerned effort in getting you through your course. And if you don’t know something they just tell you straight away and put you on the right path.

DN: We all know what it’s like. We range from age care workers, disability support workers, nurses. So we’ve got people with a really broad knowledge. And I think that’s what makes InterCare really, really, really stand out.

JS: I’m very proud to look after someone who did not have any knowledge at the beginning and finish with like flying colours and get their certificate and get into the workforce.

Why choose InterCare?
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