Diploma of Community Services

CHC52015
Rolling intake – Join now!

This program is suited to:

Candidates who are seeking a career in the community services sector, as well as existing employees within the Disability Support/Care Sector.

Key information
  • Online & In-person (Brisbane, Melbourne, Adelaide or Sydney)
  • Minimum Course Duration: 12 months, Part-time
  • Payment Plans provided
  • Industry approved training materials
  • Contact our Team to discuss your individual pricing
  • Government funded course (if eligible/places available)
  • No relevant pre-requisite entry requirements
  • Get experience with an industry employer
  • Flexible delivery options – Day or Night classes
  • Work Placement included (100 hours) + we arrange this for you!
  • Already working in industry ? no need for additional work placement

Overview

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

This program is aimed at people who are:

  • Persons looking to work with clients within the community to provide a range of services
  • Career changes looking for new opportunities
  • Existing workers wishing to gain further knowledge and/or upgrade their qualification/s
  • Existing workers wishing to advance their career prospects and complete further study.

Are you ready to begin a meaningful career and assist and support others in need? By completing a nationally accredited Diploma of Community Services; you gain entry to work in this growing sector such as with a Disability Provider or Community Services Provider. With Government funding now available for study (subject to eligibility); there has never been a better time!

Study pathways

This program offers pathways into Higher Education/Tertiary courses

Current & Previous Students have also enrolled into the following to broaden employment opportunities: CHC43015 Certificate IV in Ageing Support, CHC434115 Certificate IV in Disability or CHC43415 Certificate IV in Leisure and Health

Program objectives

At InterCare Training we want to ensure that you have a fun and enjoyable learning experience, it is because of this that we offer a range of flexible training delivery and assessment models to meet each individuals needs.

Program Objectives:

  • Provide students with the knowledge and skills to work in the community services sector in residential and community settings.
  • Students will learn how to provide a holistic approach to client needs, including social, emotional, psychological and practical support.
  • At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Why study in the Community Services industry

View transcript

InterCare video transcript: Why Study in the Community Services Industry

G: I went to work in the Service Industry because I care about people.

D: I chose this course as I wanted to help the community.

S: The most that I was hoping to achieve out of being in the Community Services area was certainly to give back to the community.

G: I come from IT background and that’s dealing mainly with machines and it’s getting closer to people.

D: I actually have a background in retail but I wanted to change my career. This was the best time for me to do it as the kids have got an older

S: I was in Sales and Marketing and Customer Service for the last 35 years. And back in January, I was laid off my job.

DN: They’ve got to that situation.  Where, “What am I going to do?”  “I’ve been doing this for 30 years. What am I going to do now?”  All we can do is give them the options, give them me explanations that they made, give them the reassurance.  And then the decision is up to them. But I tell them.  They’ve got to have the passion for the industry.

JS: If I’m going to put my mother or my dad into care. If you are going to look after my parents but you don’t have emotionally, you don’t feel anything.  There’s no point.

DN: If I train you, would I like you looking after somebody I love?  And that’s always a good indication to me.

D: I’m happy now. I can go out and get the career that I’ve always wanted. To help people and help the community. Inter Care makes the transition such a breeze. It’s amazing.

S: For anyone that’s contemplating studying I certainly would say, go for it. You have the best support and the advice that I would give is certainly just give it a go. You won’t be disappointed.

Potential future job roles

This course prepares you to work in job roles such as:

  • Community Care Manager
  • Family Services Coordinator
  • Community Housing Resources Worker
  • Community Recreation Coordinator
  • Community Services Coordinator
  • Case Coordinator (Disability)
  • Youth Housing Support Worker
  • Family Support Worker
  • Senior Youth Worker
  • Disability Team Leader

Course requirements

There are no pre-requisite qualifications for entry into this qualification, InterCare Training will ensure Pre Training Review processes are in place to promote suitable and appropriate course enrolments and to protect prospective students prior to enrolling into this training product from being disadvantaged by the inability to meet the AQF level required.

Due to the nature of the Community Services program, InterCare Training recommends that persons are a minimum age of 18 years old to undertake this qualification.

Individuals must obtain a National Police Clearance, Working with Children Check and NDIS Workers Clearance Check

Evidence of Influenza Flu Vaccination (upon placement facility request)

Evidence of COVID-19 Vaccination/s (upon placement facility request)

Current clear Police Check required
This can be organised via the InterCare/NCC Police check Service.
Working With Children’s (WWC) Check required
This can be organised via your State based authority responsible for issuing and providing the Working with Children check Service.
NDIS Worker Screening Check
This can be organised via your State based authority responsible for issuing and providing the NDIS Worker Screening check Service.
Minimum age requirement
Must be older than 16 years to enrol (note: Police Checks are unable to be requested for individuals aged lower than 16 years)
80% of graduates report gaining a job in the industry after InterCare Training.

Course units

Your CHC52015 Diploma of Community Services will include the below:

  • Total number of units = 16
  • 8 core units
  • 8 elective units
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and Services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health safety
CHCAGE001 Facilitate the empowerment of older people
CHCDIS010 Provide person-centred services to people with disability with complex
CHCDIS005 Develop and provide person-centred service responses
CHCDIS008 Facilitate community participation and social inclusion
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCCCS019 Recognise and respond to crisis situations
CHCCOM005 Communicate and work in health or community services
HLTAID011 Provide First Aid

See full packaging requirements for CHC52015 Diploma of Community Services (https://training.gov.au/training/details/chc52015)

 

Pathways to employment

Courses Stages

1. Theory

We have easy to follow course activities and training. You’ll be supported and learn from teachers who care, are industry experts and we offer real hands-on experience during our courses.
  • Core unit theory and essential knowledge component is delivered in the classroom or via zoom (virtual class)
  • The practical skills will be developed through dedicated lab days and practical simulations under supervision over a specified period of time

Assesement

  • Demonstration of knowledge through written answers and projects
  • Demonstration of workplace skills and knowledge through practical placement based around workplace activities

2. Work placement

We arrange placement for you
Already working in industry? No need for additional work placement hours!
100 hours: 9am to 5pm
Typically 3 week period
  • The practical skills will be developed on the job during the placement component with a Allied Health Provider under supervision over a specified period of time
  • Assessment of practical skills will be assessed on during the placement component

3. Support & post-placement review

Our Students have high employment outcomes post training!

InterCare Alumni automatically access the benefits of our InterCare Staffing and Employment services and become priority candidates for roles being recruited for.