Certificate III in Business

Rolling intake – Join now!

This program is suited to:

New entrants to the industry who require a broad orientation to the industry, as well as existing employees within most sectors.

Key information
  • Online & In-person (Brisbane, Melbourne, Adelaide or Sydney)
  • Length: 6 months, Part-time
  • Government funded course (if eligible)
  • Contact our Team to discuss your individual pricing
  • Use our Eligibility Checker to see if you can access funding
  • Payment Plans provided
  • No relevant experience necessary
  • Be supported and learn from teachers who care & are industry experts
  • Flexible delivery options – Day or Night classes
  • We have easy to follow course activities and training
  • Industry approved training materials
  • Support to find employment


This qualification applies to a range of administrative roles in varied contexts.

It is designed to provide training for people to enhance their continued education and employment prospects through the development of skills and knowledge to improve their employability and work readiness and to assist them to re-engage with learning. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.

Are you ready to begin a great career and support businesses provide their services? By completing a nationally accredited Certificate in Business; you gain entry to work as an administrator within most businesses. With Government funding now available for study (subject to eligibility); there has never been a better time!

Study pathways

This program offers pathways into HLT47315 Health Administration or BSB50120 Diploma in Business

Program objectives

At InterCare Training we want to ensure that you have a fun and enjoyable learning experience, it is because of this that we offer a range of flexible training delivery and assessment models to meet each individuals needs.

Program Objectives:

  • Apply knowledge and skills gained through qualifications and / or previous experience to provide administration support services
  • Produce business documents, presentations and spreadsheets

Why choose InterCare?

View transcript

InterCare video transcript: Why choose InterCare? 

Narrator: InterCare is an Australian registered training organisation created to provide the community services sector with the best quality workplace training and assessment solutions.

For the past 20 years, we have been working with our clients to achieve the training goals of their business and staff and assisting our students to achieve their learning and career goals.

We have training locations and a group of exceptional trainers right across Australia.

Our scope includes a wide range of Certificate III and Certificate IV qualifications within the community services sector. So whether you want to advance your career in aged care, begin a new adventure in leisure and health or train to start a career in the disability industry, we can provide you with the support and training you need to meet your goals.

Our staffing and employment team provides recruitment services to our industry partners and supports current industry professionals to study and progress throughout their careers.

You can choose to study at our place or yours. InterCare offers a blended delivery model so you can attend face-to-face classes with us or attend online via Zoom.

Workbooks can be completed using our online platform or in printed form, whatever works for you. Our training facilities include manual handling and first aid environments, to provide hands-on practical training to our students, so they’re familiar with these settings before attending onsite work placement. Don’t worry, we will organise that for you too.

S: Certainly through InterCare has allowed me to find work.

JS: My satisfaction, my reward is when my student come to me and say, “Oh we got a job Jane.”

DN: When they finish and they come in to collect their certificates, you feel like a proud mum. It’s so exciting.

G: It’s like a big family. Everyone knows everyone and everyone’s just so happy.

DN: It’s up to us to make sure that they have the best, most positive trainee experience. And at the end of it they feel really proud of what they’ve achieved.

D: I’m happy now. Like I can go out and get the career that I’ve always wanted to help people and help the community.

S: Anyone that is contemplating studying, I certainly would say, go for it. I did, you can.

Narrator: Contact one of our friendly team at 1300 10 2273, or through our website for more information, and to discuss government funding opportunities that may be available to you.

We can’t wait to support you in taking the first step toward your new career in the community services industry.

Potential future job roles

This course prepares you to work in job roles such as:

Administration Assistant Information Desk Clerk
Clerical Worker Office Junior
Data Entry Operator Receptionist

Course requirements

There are no pre-requisite qualifications for entry into this qualification, InterCare Training will ensure Pre Training Review processes are in place to promote suitable and appropriate course enrolments and to protect prospective students prior to enrolling into this training product from being disadvantaged by the inability to meet the AQF level required.


80% of graduates report gaining a job in the industry after InterCare Training.

Course units

Your BSB30120 Certificate III in Business will include the below:

  • Total number of units = 13
  • 6 core units
  • 7 elective units
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBOPS304 Deliver and monitor a service to customers
BSBPEF301 Organise personal work priorities
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBWRT311 Write simple documents
BSBXTW301 Work in a team

See full packaging requirements for BSB30120 – Certificate III in Business (https://training.gov.au/Training/Details/BSB30120)


Pathways to employment

Courses Stages

1. Theory

We have easy to follow course activities and training. You’ll be supported and learn from teachers who care, are industry experts and we offer real hands-on experience during our courses.
  • Core unit theory and essential knowledge component is delivered in the classroom or via zoom (virtual class)
  • The practical skills will be developed through dedicated lab days and practical simulations under supervision over a specified period of time


  • Demonstration of knowledge through written answers and projects
  • Demonstration of workplace skills and knowledge through practical exercises based around workplace activities

2. Support & post-training review

Our Students have high employment outcomes post training!

InterCare Alumni automatically access the benefits of our InterCare Staffing and Employment services and become priority candidates for roles being recruited for.

This training is delivered with State and Commonwealth funding (if applicable). InterCare Training ensures all training and assessment is delivered in accordance with VET Standards and adheres to the principles of access and equity in order to maximise learning outcomes. For further information and a full set of terms and conditions, please refer to the Privacy Policy and or the Student & Employer Handbook RTO No: 21099